Page 37 - SBL Integrated Workbook STUDENT 2018
P. 37

Performance analysis





                           Baldridge performance excellence




               Organisations should combine financial and non-financial performance measures in
               order to provide a broader view of the organisation’s performance and position.

               Baldridge suggested 7 areas that combine to create superior performance:









































                  Illustrations and further practice


                  Now try TYU question 4.
















                                                                                                       31
   32   33   34   35   36   37   38   39   40   41   42