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Change management

Change management styles

Change of any kind (but especially if aiming to change organisational culture) will
often encounter resistance from within the organisation. Kotter and Schlesinger
suggest a number of ways in which this might be overcome:

Participation

Facilitation and Education and
support communication

Manipulation
and co-optation Power/coercion

Negotiation

As to which of these approaches is best, this will often depend on the context of the
change.

Illustrations and further practice

Now try TYU question 4.

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