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Performance measurement in not-for-profit organisation

Performance measurement in not-for-

profit organisations

Example 1

A university is an example of a non-profit making organisation. The
performance of this not-for-profit organisation must be assessed. Measures
include:

University overall: Individual department or faculty:

overall costs compared with budget cost per student

numbers of students cost per examination pass

amount of research funding received staff/student ratios

proportion of successful students (by students per class
grade)

quality of teaching – as measured by number of teaching hours per member
student and inspector assessments of staff

number of publications by staff availability of learning resources, e.g.
personal computer (PC) per student
ratio

number of library books per student

average age of library books

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