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Chapter 11










                  You should now be able to answer TYU questions 3, 5, 6 and 8 from Chapter
                  11 of the Study Text.

                  You will be able to partly answer questions 4, 8, 60, 65, 66, 68, 72, 74, 77, 78
                  and 81–84 in the Exam Kit.

                  Review Illustration 2 from Chapter 11 of the Study Text

                  For further reading, visit Chapter 11 from the Study Text and review the
                  following P5 articles at www.accaglobal.com

                       Performance measures to support competitive advantage

                       The pyramids and pitfalls of performance measurement


















































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