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Environmental influences





                           External analysis





               1.1 Introduction

               There are two models available for considering the impact of external factors on
               performance:

                    Porter’s 5 forces – focus is on industry level

                    PEST analysis – focus is on the macro environment


               1.2 Porter’s 5 forces


                    Industry attractiveness depends of five forces

                    The stronger the force, the lower the attractiveness (and potential profitability) of
                     the industry.



                                                      Threat of
                                                    new entrants







                          Power of                  Competitive                    Power of

                           buyers                       rivalry                   customers







                                                      Threat of
                                                     substitutes
















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