Page 9 - 2024 ITS Catalogue LIVEOnline - Nov2023

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Hospitality Skills Level: 3 Duration 1 day
Essentials L3
Credits: 9 Cost $180

(Group bookings only - min 10)
Already working in hospitality and want to upskill?
This is the course for you!

You will learn the importance of correct kitchen practices, the history of
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coffee, the responsibility that comes with the serving of alcohol and more!

You will become an essential employee of any hospitality business by
earning this Level 3 hospitality qualification.

In this course you will learn how to:
• Learn essential transferable skills for this thriving industry
• Comply with the Food Act 2014, and manage a Food Control Plan
• Understand common sources and prevention of food-borne illnesses
and food spoilage
• Gain knowledge of coffee bean origins, as well as correct storage,
handling, roasting and blending processes
• Learn quality control requirements for ingredients used for espresso
beverages
• Be a responsible host and the importance of keeping your customers
and community safe
• Gain valuable knowledge for working in the Hospitality industry and
any Licensed premise
• Understand the legal requirements of the Sale and Supply of Alcohol
Act 2012

NZQA unit 168 v7 | L3 Cr4
Demonstrate knowledge of food contamination hazards, and control
methods used in a food business

NZQA unit 17284 v7 | L3 Cr3
Demonstrate knowledge of coffee origin and production
NZQA unit 4645 v10 | L3 Cr2
Demonstrate knowledge of maintaining a responsible drinking environment
as a server in licensed premises

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All group bookings are subject to an agreed minimum number of learners.