Page 4 - 2024 ITS Catalogue Correspondence - Nov2023

EMPLOYABILITY SKILLS &

WORK READINESS | LEVEL 2

BUSINESS PREPARE FOR EMPLOYMENT
COMMUNICATION BASICS

Level: 2 Level: 2

Credits: 8 Cost $195 Credits: 8 Cost $195

- Theory: Yes - Theory: Yes
- Practical: Yes (workplace or simulated) - Practical: Yes (workplace or simulated)

Develop the ability to write internal communication and Want to get work ready? Get to grips what to expect when
external correspondence, as well as a short report for a starting a new job.
workplace.
Learners will be taken through how to understand your
Learners will be able to give information to clients and employment contract, your rights as an employee and
respond to enquiries and identify the purpose of graphics what you need to know when you become employed.
in communication; and communicate using graphics.
Learn strategies to manage problems at work.
From this course you will gain the following:
• Improved computing skills From this course you will gain the following:
• Increased knowledge of wording used (in reports) • Improved writing skills
• Develop an understanding of the differences between • Increased knowledge of wording used (in forms)
internal and external communication • Confidence to complete employment forms
• Learn how to respond to customer enquiries • A strong understanding of the differences between
• A strong understanding of what you need to know multiple types of Employment Agreements
when using graphics in communication • A better understanding of the legal requirements in
an Employment Agreement
• Knowledge of your rights as an employee
NZQA unit 3488 v7 | 3 credits • A strong understanding of what you need to know
Write business correspondence for a workplace when you are employed
• Learn multiple strategies to manage and solve
NZQA unit 3492 v8 | 3 credits problems in the workplace
Write a short report
NZQA unit 24871 v5 | 2 credits
NZQA unit 1280 v8 | 2 credits
Use graphics in communication Complete complex forms
NZQA unit 1979 v11 | 3 credits
Describe an employment relationship, and the application
of employment law to that relationship

NZQA unit 7123 v8 | 3 credits
Apply a problem-solving method to a problem

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