Page 6 - 2024 ITS Catalogue Correspondence - Nov2023

EMPLOYABILITY SKILLS &

WORK READINESS | LEVEL 3

BUSINESS BUSINESS COMMUNICATION
COMMUNICATION 101 KICKSTARTER

Level: 3 Level: 3

Credits: 9 Cost $195 Credits: 8 Cost $195

- Theory: Yes - Theory: Yes
- Practical: Yes (workplace or simulated) - Practical: Yes (workplace or simulated)

Businesses function smarter when staff have the ability to Communicate with a diverse range of people in a workplace
communicate efficiently with customers as well as fellow environment
workers.
You will become a more confident person in leading a
Develop the ability to write internal communication and presentation with an audience in a workplace situation.
external correspondence, as well as a short report for a
workplace. Learn about the importance of communication with diverse
people from different cultures.
Learners will be able to write business correspondence
to convey complex ideas and/or information. You will also From this course you will gain the following:
learn the art and be able to write minutes for a formal • Demonstrate effective communication with people from
meeting for a workplace. other cultures
• Present to an audience
From this course you will gain the following: • Show confidence in formal interview situations
• Write business correspondence
• Convey complex ideas to the workplace
• Show confidence in formal interview situations NZQA unit 1304 v10 | 2 credits
• Increased knowledge of wording used (in formal Communicate with people from other cultures
meeting minutes)

NZQA unit 1307 v9 | 3 credits
Speak to a known audience in a predictable situation
NZQA unit 11095 v8 | 3 credits
Write business correspondence to convey complex ideas NZQA unit 1296 v8 | 3 credits
and/or information
Conduct informal interviews
NZQA unit 1296 v8 | 3 credits
Conduct informal interviews

NZQA unit 3494 v8 | 3 credits
Write minutes for a formal meeting

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