Page 27 - NCS Sales Manual 2018.pdf

BUSINESS APPLICATION SERVICES (BAS)

APPLICATION PRODUCTS – MIDDLEWARE – BPM / SOA

To provide professional service in setup, configuration, customization (or development) of Security and Middleware products according to business (or project)
requirements.
Solutions / Services Benefits for Customers Top Strikes Hunting / Farming Terrain NCS Contact Person
(Prospecting Questions) (Customer Profile)
Middleware – Business Middleware (BPM / SOA) BPM Target Industries Wang Qida
Process Management can: Principal IT Architect
(BPM) / Service-Oriented • How are you currently Education, Government and +65 9735 8287
Architecture (SOA) • Streamline, govern the monitoring the performance Commercial sectors. qida@ncs.com.sg
The services available in the design and execute the (e.g. KPI) of your processes?
‘Middleware’ space can be portfolio of business Are they achieving their Customers looking for a Mathaley Praveen Kumar
SLAs / OLAs?
processes within the
mobility solution that provides:
Lead Architect
directly associated with each
of the three sections of the customer’s organisation • Are you currently • Publication tools +65 9678 6225
praveenk.mathaley@ncs.com.
BizvalTM methodology. • Provide more visibility of documenting or modelling
business processes in order your processes? • Content enhancement sg
Phase 1 – Value Definition to monitor core KPIs, SLAs • Collaboration tools
Business Process • Do you have a process • Ease of distribution of
Consultancy in the following and OLAs centre of excellence within content and updating
areas: • Integrate and orchestrate your organisation? • Supporting a wide range of
• Business process business processes that platforms
improvement span systems across various SOA
• Business process departments
re-engineering • Does your organisation have
• Business process an existing SOA architecture
Phase 2 – Value Realisation in place?
The type of services offered • Is your organisation looking
through this: to carry out a Technology
• Installation and configuration Refresh or Technology
of the BPM / SOA platform Transformation initiative?
• Configuration and
customisation of the BPM /
SOA platform
• Bespoke development
of BPM e-Services for
customers
Phase 3 – Value Sustenance
The type of services offered
through this phase:
• Application Maintenance
Services
• Platform Maintenance
NCS Sales Manual | Business Application Services | 2018 27