Page 29 - WMPF Federation Aug-Sept 2021-flip_Neat

Booking a holiday: please check

your GIS travel insurance

longer than normal to provide refunds or
may not be able to provide refunds.
Alternatively, they may allow you to
re-book for another date or issue a
refund credit note for future travel, also
known as a voucher.
Nevertheless, if your flight was
covered by the EU Passenger Rights
Regulations (flights departing from a UK
or EU airport and operated by any airline,
or arriving at a UK or EU airport and
operated by a UK or EU airline), the
airline operating the flight you booked USEFUL WEBSITES
with is liable to provide you with a full Civil Aviation Authority - caa.co.uk/
refund of the price paid for the ticket or Our-work/Newsroom/COVID-19-
an alternative flight. You should contact guidance- for-passengers/
your airline (and travel provider) in the ABTA - abta.com/news/coronavirus-
first instance to discuss your options. outbreak
If you paid any part of your trip with FCD0 - gov.uk/foreign-travel-advice
your credit or debit card or Paypal, you
should also check with your payment Aviva Insurance UK Limited. Registered
provider to see if they will provide a Office: 8 Surrey Street, Norwich, NR1 3NG.
Registered in England Number 99122.
refund. Authorised and regulated by the Financial
Your travel insurance covers you for Services Authority.
non-recoverable costs. If your flight is
covered by the EU Passenger Rights
Regulations, the payments made for the
cancelled flight are recoverable from the
Airline (or travel provider) (or payment
provider).
Insurers will only consider a claim
once other avenues have been
reasonably exhausted.
MEDICAL AND EMERGENCY CONTACTS
Please refer to your current travel
Insurance policy wording for the medical
and emergency contact numbers.
All details are available on the Group
Insurance Scheme pages at our
website polfed.org/westmids

www.polfed.org/westmids federation August/September 2021 29