Page 10 - Staff Manual
P. 10

COMPANY POLICIES




    Our  policies  and  procedures  are in  place                                                                               in a complete and unambiguous manner that
    to protect our team members’ rights as   We promote a positive                      We value transparency.                  is both friendly and appropriate in tone. Read
    well  as our  business  interests. Please be                                                                                more about our communication policy.
    aware  of these rules of conduct and your   workplace, one free of                         Truthful, open
    responsibilities as an employee.
                                               any and all forms of                      communication builds                   9.  Leave
    1.  The Privacy Act and Its                                                                                                 The  different  types  of  leave  that  staff  are
    Importance                              bullying or harassment.                                   trust.                    entitled to are listed below. Our leave policy
    As your employer, we collect certain personal                                                                               outlines  the  conditions  that  apply  and  the
    information  about  you.  This  information  is                                                                             procedures that must be followed.
    kept in a staff file as part of normal business   The company relies heavily on a network of   6.  Use of Company Vehicles
    practices. This  information  will  not  be   more than 100 devices to provide service   Your safety and the safety of others matter  Types of Leave
    disclosed to others unless requested by you,   to  its  customers, manage its  day-to-day   to  us.  Please read and  understand  our
    the employee. For more information, see our   operations, and communicate internally and
    privacy policy.                         externally. We expect all of our employees to   comprehensive vehicle policy.       •      Annual holidays
                                            apply  common  sense  when  using  company                                          •      Public holidays
    2.  Drugs and Alcohol                   devices.                                    7.  Company Credit Cards                •      Unpaid leave
    As part of our ongoing efforts to create and                                        Not  all  employees  have  access  to  company   •   Sick pay/domestic leave
    maintain  a safe  and  healthy  workplace,  we   Please be aware that, for security reasons,   credit cards. Our credit card policy applies to   •   Unpaid sick leave
    have a drug  and  alcohol policy.  Please take   all computer usage is monitored, including   cardholders only.
    this policy seriously.                  personal Internet  and  e-mail use. As  a                                           •      Long-term sickness
                                            condition of employment, all staff consent to   8.  Communication                   •      Parental leave
                                            the examination of their computer usage. All   Prompt responses to e-mails and  phone   •   Bereavement leave
    3.  Bullying and Harassment             company data is deemed the property of the   messages are indicative  of a professional,
    We want all of our employees to know what   company.                                committed and  engaged  employee. Unless   •   Jury service
    constitutes  bullying  and  harassment in  the                                      communications pertain to a commercially   •   Abandonment
    workplace and that it’s never acceptable. See   Please refer to our full IT use policy.  sensitive matter, respond as soon as possible
    our full bullying and harassment policy.                                                                                    See our complete  leave policy for more
                                                                                                                                information.
    4.  Disciplinary Procedures
    Sometimes things  go  wrong.  The intent  of
    disciplinary action is to encourage employees
    to work through problems by following  our
    guidelines  for appropriate behaviour.  While
    not exhaustive, these guidelines will give you
    an idea of the kind of situations and behaviours
    we consider unacceptable. Jacobsen Holdings
    reserves the right to add to, amend or delete
    these guidelines.  See our  disciplinary  action
    policy for more information and examples of
    inappropriate behaviour.
    5.  Mobile Phone and Computer
    Systems Policy
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