Page 11 - Staff Manual

COMPANY POLICIES

Our policies and procedures are in place in a complete and unambiguous manner that
to protect our team members’ rights as We promote a positive We value transparency. is both friendly and appropriate in tone. Read
well as our business interests. Please be more about our communication policy.
aware of these rules of conduct and your workplace, one free of Truthful, open
responsibilities as an employee.
any and all forms of communication builds 9. Leave
1. The Privacy Act and Its The different types of leave that staff are
Importance bullying or harassment. trust. entitled to are listed below. Our leave policy
As your employer, we collect certain personal outlines the conditions that apply and the
information about you. This information is procedures that must be followed.
kept in a staff file as part of normal business The company relies heavily on a network of 6. Use of Company Vehicles
practices. This information will not be more than 100 devices to provide service Your safety and the safety of others matter Types of Leave
disclosed to others unless requested by you, to its customers, manage its day-to-day to us. Please read and understand our
the employee. For more information, see our operations, and communicate internally and
privacy policy. externally. We expect all of our employees to comprehensive vehicle policy. • Annual holidays
apply common sense when using company • Public holidays
2. Drugs and Alcohol devices. 7. Company Credit Cards • Unpaid leave
As part of our ongoing efforts to create and Not all employees have access to company • Sick pay/domestic leave
maintain a safe and healthy workplace, we Please be aware that, for security reasons, credit cards. Our credit card policy applies to • Unpaid sick leave
have a drug and alcohol policy. Please take all computer usage is monitored, including cardholders only.
this policy seriously. personal Internet and e-mail use. As a • Long-term sickness
condition of employment, all staff consent to 8. Communication • Parental leave
the examination of their computer usage. All Prompt responses to e-mails and phone • Bereavement leave
3. Bullying and Harassment company data is deemed the property of the messages are indicative of a professional,
We want all of our employees to know what company. committed and engaged employee. Unless • Jury service
constitutes bullying and harassment in the communications pertain to a commercially • Abandonment
workplace and that it’s never acceptable. See Please refer to our full IT use policy. sensitive matter, respond as soon as possible
our full bullying and harassment policy. See our complete leave policy for more
information.
4. Disciplinary Procedures
Sometimes things go wrong. The intent of
disciplinary action is to encourage employees
to work through problems by following our
guidelines for appropriate behaviour. While
not exhaustive, these guidelines will give you
an idea of the kind of situations and behaviours
we consider unacceptable. Jacobsen Holdings
reserves the right to add to, amend or delete
these guidelines. See our disciplinary action
policy for more information and examples of
inappropriate behaviour.
5. Mobile Phone and Computer
Systems Policy
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