Page 11 - Technip Energies 2022 benefits guide
P. 11

Health Advocacy
        Solutions – BlueCross

        BlueShield of Texas

        Health Advocacy Solutions (HAS) is a personal
        concierge service staffed with advocates who are
        experts in health care, nurses, and registered and
        licensed social workers.


        Health Advocates work together to provide
        personalized assistance to you and your covered
        family members for a wide range of services
        including but not limited to:
                                                                You will also receive topic and product-specific
        •   Assistance with personal health care needs          communications that can help you and your family

        •   Answering questions about your medical benefits     ensure you’re living your healthiest life, and how you
        •   Billing and claims assistance                       receive these communications is entirely up to you.
                                                                You have several options to choose from:
        •   Helping you save money by finding quality,
            lower-cost health care                              •   Logon to Blue Access for Members at

        •   Assisting with developing a better understanding        www.bcbstx.com/preferences
            of a new diagnosis                                  •   Text CONTACTTX to 33633 for a link  *
        Participants covered under a Technip Energies           •   Download/open the BCBSTX App, or
        BCBSTX medical plan will continue to have access        •   Simply call HAS to speak with an advocate
        to a multitude of tools and resources. Doing some       Your HAS team can even connect you with our
        family planning? Health Advocacy Solutions provides     other health and welfare partners, making your
        women’s and family health services and maternity        Health Advocate your single point of contact! Health
        risk management for high-risk pregnancies. Seeking      Advocates** are available Monday through Friday,
        to become healthier? The fitness program through        7:00 a.m. – 7:00 p.m. Central Time by phone at
        HAS offers you and your covered dependents (age         855-676-4506 or via live chat* through the BCBSTX
        18+) flexibility, convenience and ease with access to   App. If you need medical assistance after hours,
        more than 10,000 participating facilities helping make   call Health Advocacy Solutions to speak with a
        your journey to Vitality Silver, Gold and Platinum      registered nurse. ***
        status easier than ever!
                                                                  *  Message and data rates may apply.
                                                                  **  Health advocates do not replace the role of your doctor. Any
                                                                    medical questions or concerns should be discussed with your doctor.
                                                                 ***  Always call 911 in the case of a medical emergency.










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