Page 25 - From Lines to Online: Automating Quezon City’s Business Permitting Process

Ynséa Ainesner MICHAEL L. SANTOS
(Everbright Polyclinic) (HANDKRAFTPH)

Ynséa, owner of Everbright Polyclinic in Michael, owner of a business selling hand-
Commonwealth, offers dental and optical woven baskets, found out about the QC BizEasy
services. “It is no doubt that Quezon City is platform when they applied for a mall kiosk at
one of the most preferred destinations for Trinoma. When it got approved, the mall
businesses and I’m satisfied that the LGU management e-mailed them back, including an
ensures the safety of all its residents, especially online link to the platform.
the business owners through the online
permitting system of the BLPD.” Ynséa, one of He got a surprise when a BPLD staff contacted
the thousands of business owners in QC, is very him the next day to ask some questions
satisfied with the new online application system. regarding his application. “Usually, we would

be the ones making calls for follow-ups,” he
said. The staff called back again and assisted
him in finalizing his application.

After a week of complying with the requirements
online and paying the fees online, Michael was
informed via e-mail that his permit was ready for
release. His experience with the QC BIZ EASY
online platform was “very fast and efficient.”
"This will definitely encourage small business

Jun Cariaga owners to do things right and be compliant. This
(Diaz Freight and should be shared to other LGUs. I love to do it
Trucking Services) again and again!"

Jun is the owner of Diaz Freight and Trucking
Services. He praised the business permit
application process since it became a very
pleasant experience for him. He applied last
October 5, 2021, and in less than a week, he
received his printed business permit via the ADDS.

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