Page 24 - From Lines to Online: Automating Quezon City’s Business Permitting Process
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spending additional money for fixers. “I like it
                                                                   that the BPLD considered the safety of QCitizens
                                                                   and didn’t put them at risk by making all the
                                                                   processes online. I give a thumbs up to them for
                                                                   creating a way so that COVID-19 could not
                                                                   spread further.”
                           Roald Julz Casildo
                               (Square One
                            Convenience Store)


                  Roald is the owner of Square One convenience
                  store along Aurora Boulevard. His store offers
                  consumer  goods  like  food  and  essential
                  products. It also provides various useful services
                  such as bills payment, e-loading, and money
                  remittance. Roald’s business permit was
                  delivered right at his store. “The QC BIZ EASY’s
                  online system was so convenient. I was able to          Roxanne Flores Aquino
                  pay for the fees of the business applications via         (Compass Peak OPC)
                  online. I’m impressed with this system of the
                  BPLD!”                                           “One positive thing that came out of this
                                                                   pandemic  is  that  LGUs  have  really  stepped  up
                                                                   their services. This was more evident in Quezon
                                                                   City LGU, especially its BPLD with its online
                                                                   permitting process up to the delivery of  the
                                                                   printed business permits for free,” Roxanne says.
                                                                   “QC BLPD’s  BIZ EASY  Online  Unified Business
                                                                   Permit  Application  System  is  practically  an
                                                                   application-made-easy that is done online. After
                                                                   that, you get the actual documents delivered at
                                                                   your doorstep for free.” Roxanne, owner of this
                            Gail Ronald Chua                       digital printing company, was very grateful for
                          (Station 1 Marketing)                    the QC BLPD’s assistance whenever she had

                                                                   questions.
                  Gail, owner of Station 1 fuel refilling with a
                  commercial store located along J.P. Rizal Street,
                  was satisfied with QC BLPD’s service—his
                  business permit is now in his hands after just a
                  few days of applying online and without






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