Page 76 - Dedication

e- Go on a holiday and have more details about the
destination, and other related things.

Thus, the letter of enquiry can be sent as:
a- Customer-to-business letters; when a customer wants to
have information about a product or service e.g. ticket's
fare, room's price, duration of a flight, and so on.
b- Business-to-customer; when a company wants to enquire
about a specific information related to the customer e.g.
passport number, PNR; Passenger Name Record, ticket
number, booking number, and so on.
c- A business- to business; when a company wants to
enquire about a specific information from another
company e.g. when a travel agent's manager wants to
enquire form an airline company's manager about the date
and period of time of the airline's discounts.
Therefore, it can be inferred that the objectives of the letter of

enquiry are similar but their projections and audiences are
different.

Important tips for writing a perfect letter of enquiry:

There are some important rules that should be followed when
writing a letter of enquiry, which are indicated in the following
points:

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