Page 4 - FI Round Table Program MI Final

2018 Results at a Glance
Results at a Glance

Corporate Results Target Actual

DWP Growth* 6.2% 8.0%

Combined Ratio 98.8% 95.4%
Losses and LAE 64.6% 63.1%
Expense Ratio 33.6% 31.8%
Dividend Ratio 0.6% 0.5%

Leverage Ratio 1.06 to 1 1.08 to 1
Surplus Growth 5.3% 5.6%
Increase in Surplus $34.2 Million
Total Surplus $640.9 Million
Total Assets $1.6 Billion
Claims Service Satisfaction (NPS) 80.0 77.0
Life Premium $2,603,494 $2,439,381

Operations Target Actual

Commercial Lines
DWP Growth* 8.8% 10.0%
Loss Ratio* 52.7% 44.4%

Personal Lines
DWP Growth* 1.9% 4.0%
Loss Ratio* 59.8% 60.7%

Life Insurance
In-force Policy Growth 1,496 1,380

Michigan Results Target Actual

Commercial Lines
DWP Growth* 6.2% 4.8%
Loss Ratio* 54.2% 39.1%

Personal Lines
DWP Growth* 1.2% 3.6%
Loss Ratio* 58.5% 61.0%

*Without MCCA

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