Page 14 - Convergence Group Proposal 150118

LAN connectivity

Proactive maintenance and monitoring

Whether you’re running an internal or client-facing IT system, both you, and your customers deserve
a system working to optimal performance, safe from threats and backed by a support programme

that ensures a quick fix if something ever goes wrong.

Poor performance equals lost productivity, an embarrassing apology to clients and a damaged
reputation - while a security breach can be catastrophic. It’s hard to predict the cost of a failure in

pounds and pence, but in comparison, the investment in an effective maintenance contract is

negligible.

For your critical networks, maintenance should include proactive monitoring, a backup strategy (with

backups of previous configurations), inventory maintenance and access to engineering expertise. This

is exactly what we provide 24 hours a day, 365 days a year through our dedicated team, who are all
based in the UK.

Our experienced engineers are fully trained and equipped with the highest levels of accreditation. Our

team is CCNA trained, maintain multiple standards such as CAS-T and BPSS, possess government
security clearance and an in-depth understanding of network architecture.

Ultimately, this means you can trust us in high integrity and secure environments, and you can rely

on us to not only fix your issues, but also advise on reconfiguration and architecture set-up. As we
maintain our own extensive catalogue of parts and equipment, we can also move fast to put things

right - sending the right engineer, with the right equipment to the right location.

Multi Guaranteed Alarm Based Smart Enhanced
Vendor 4hr Fix Monitoring Services Services

Enhanced Smart