Page 12 - Joshua Ocampo - 12 Berners (Portfolio)

Description of the products/services of the company:

There are varieties of services that Connext have, Back to our immersion days we noticed that Connext
is divided into different departments based on their assigned job. In this case, we saw a lot of workers
who participate in the company. Some of them are fresh graduate, and those who are unexpectedly
enter the BPO industry due to the high salary that BPO company offers. In this generation, working at
BPO company seems to be the most influential work or pressure, since it offers high salary based on job
performance, you can meet a lot of people with different courses but they end up working on BPO
industry, those who can be your friends/buddies, and they are also giving some gift packages if you’re
performance is good. - Since Connext have different departments in their company, each company has
their task:

“Healthcare” - In this department, you have longer to target your patient and their wants. Professional
skilled team has either certified medical degrees and/or valuable expertise within the field of drugs.
Connext has an intensive aid resolution. They will work along with your team of doctors, nurses,
pharmacists and different medical practitioners, giving them longer to target their patients’ health and
well-being.

“Title and Escrow Processor”- It focused on meeting the best levels of accuracy and security. At the
identical time, with twenty four hours staffing capabilities, they tend to make sure that data is delivered
to you or your consumer on time. Connext well-trained and knowledgeable associates will offer
immediate support for your Title and written agreement wants with the accuracy and turnaround times
you expect. For smaller freelance title agents, it's a continuing challenge to stay up with the secret
writing, change and document transmission demands of the business. By reducing the employment of
written agreement offices and native workers, they tend to provide the time it takes to create higher
relationships along with your patronage.

“Multi-Media Call Center”- Connext team of Specialists puts customers 1st, making and managing a
client expertise journey that may founded your business apart. Connext groups work each severally and
integrated into existing contact service team with 24/7 coverage that may well be value preventive in
sure markets. The Connext team is knowledgeable operating with multiple industries and a spread of
communication systems. With their business partners, they’re your customers coated.

“Business Services” - It covers your each business want with scalable solutions. With their delicate
professionals, they are able to optimize your current business processes. Whether or not you wish
additional employees to assist with workplace administration or the help of a complete team, Connext
contains a wide selection of solutions appropriate for your wants. Backed by the Connext Team of
dedicated associates, they attempt to deliver the most effective service doable. Their Business Services
embrace information analytics, invoicing, assortment calls, graphic arts, displays, 24/7 patchboard, and
more. For many non-core services, the chances are solely restricted by our collective imaginations. They