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The research also revealed other elements
                       that would make customers stay longer
                       and return to coffee shops, including:

                          Free refills (49%)
                          Drinks offer and promotions (37%)
                          Reward schemes (35%)
                          Food options (28%)
                          A dedicated workspace (24%)

                         Being the first award of its kind in

                        the sector, BRITA Professional                 Baffle Haus, Pontypool
                        assembled an elite panel of coffee
                        industry titans to help narrow down
                        the shortlist and create the top 10
                        ranking





                                                                             Ben Lewis – UK Latte Art
                                                                             Championship Finalist 2018,
                                                                             2019, 2020
                                                                             Emma Haines – Director at
                                                                             Caffeina
         Revealed
                                                                             Lois and Michela Wilson –
                                                                             Founders of Saint Aymes
                                                                             Paul Whitehead – Business
                                                                             Account Manager at BRITA UK
                                                                             Peter Dore-Smith - Founder and
                                                                             Director at Kaffeine
                           Effy Stores, Nottingham






             “It just means a lot to all of us to                         Skinny Dip, Margate                       NOVEMBER/DECEMBER. 2023 | ISSUE 33
              have this industry recognition. The

               creative community in Margate

               inspires us every day and it will
                continue to play a huge role in our


                 business as we look to expand.”








                                            Tom Denning at Skinny Dip






                                                                www.beveragestandardsassociation.co.uk
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