Page 70 - Computer Based Training OUM

 Effective training for business and industry must improve

work performance, and it does that best by teaching specific

 skills and knowledge needed to perform job-related tasks

successfully

 During your task analysis, you will identify the
knowledge and skills used by best practitioners, as

well as what the target population already knows

 Prior knowledge, subtracted from the job-
required knowledge, gives you the content of the

training program

3. How to Do a Job Analysis

 Defining Job Functions

 If you are training an entire job, begin by
dividing the work into several non-overlapping

functions

 Job functions are similar to what your
organization may call AORs (areas of

responsibility), job duties, or KRAs (key results
areas)

 Check with your HR department to see whether a
previous job analysis has been completed

 A job function defines a major responsibility
resulting in a specific output that is relatively

distinct from other outputs

 Defining Job Tasks Associated with Functions

 Next look at each major job function (if you are
training the entire job) and break it into several

tasks

 A job task is a defined set of specific steps or

guidelines that result in a measurable outcome