Page 71 - Computer Based Training OUM

 When several tasks associated with a particular function are
completed, that function is accomplished

 The major guideline is to manage the size of the tasks

 In general, shoot for tasks that include approximately five to

fifteen steps or guidelines

 Defining Steps or Guidelines Associated with Each Task

 As you identify each of the major tasks associated with the
functions, you will indicate whether it is near-transfer (based

on a procedure) or far-transfer (based on principles or
guidelines)

 If the task is primarily procedural, specify the steps that make

up the procedure. If it is principle-based, define the guidelines

 The number of steps and guidelines will vary, but in general
should not exceed a five-to-fifteen range in order to translate

your tasks into brief lessons

 Employees with more experience can generally manage longer
lessons with more complex information, but short lessons are

necessary for trainees who are new to the tasks being trained.

 Defining Associated Supporting Knowledge

 Once you have broken tasks down into steps or guidelines,
there is a final stage to complete the task analysis: identifying

the knowledge associated with the steps or guidelines

 To apply this guideline, the supervisor will need to know the
concepts of job-relevant, open-ended, behavioral, and

discriminatory questions

 Most supporting knowledge involves concepts or facts

 How small to make your step or guideline and what to

include as knowledge depends both on the job to be
trained and on the background knowledge of your potential
audience

4. What About Processes?