Page 11 - DEGW Annual Review 2009/10
P. 11

 
                                  Nokia    Siemens Networks

                                                                
                                      A 15–20% increase in workplace efficiency
                                                 
                                                                                
                                                                     

                                               
                                                                             
                                  and   vast improvements in inter department
                                                
                                  and     team communication


                                                        
                                                                                                
                                                                                          

                                                                                                         
                                                   
                                                                                                               
                                  Since    its formation, Nokia Siemens Networks   amongst  the eight person Agile scrum teams who
                                          
                                                                                      
                                                                
                                                                                                    
                                  (NSN)    has held the belief that alignment of   are    typically all in their work areas at one time and
                                                                                                        
                                                                                                 
                                           
                                               
                                                           
                                                                                                           
                                                       
                                                                                         
                                                                                                               
                                                                      
                                                  
                                                                                             
                                                                
                                                                                                      
                                                                                                 
                                                                                    
                                  the    workplace to business strategy was   who  then leave as an entire group for meetings
                                                                                          

                                                                                                         
                                                                                             
                                                 
                                                         
                                                                                              
                                                   

                                                                                    
                                                                   
                                                                                                     
                                                                                         
                                                            
                                             o
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                                  fundamental      the creation of an NSN culture   with    other teams either locally or globally by virtual
                                                                                                           
                                                                                                              
                                                                                                            
                                                         
                                                             
                                                                                        
                                                 
                                                                                                   
                                                                 
                                                                                               
                                                                                   
                                  of    effective work practices. NSN also knew that   link.  So, DEGW explored how more of the local
                                            

                                                                                                         
                                                                      
                                                                                                     
                                         
                                                
                                                                                                        
                                                    
                                                                                              

                                                                     
                                                                                        
                                                                                                              
                                                          
                                  its  R&D function had unique requirements with   meetings    could actually occur in and around the
                                                                                                 
                                                                                       
                                                                                                       
                                                                                            
                                                                                                          
                                                       
                                                                
                                                     
                                                             
                                  significant    benefits to be gained by enhancing   work    point to reduce peak demand on formal
                                               
                                                                  
                                                    
                                  the  Agile R&D scrum team processes and   meeting  space.
                                          


                                                         
                                  intensifying  the occupation of space.
                                                

                                                           
                                                                                       
                                                                                                  
                                                                                 
                                                                                                      
                                                                           In  the midst of the research, NSN identified   

                                                                                          
                                                                                    
                                                              
                                                                                                          
                                                      
                                  To  gain understanding of R&D work practices and     a pressing need to consolidate multiple sites
                                                          
                                                                      
                                                                                           
                                         

                                                                                                    
                                                                                               
                                  their  impact on space, NSN engaged DEGW to   across    Bangalore into a new build opportunity   
                                                                                                      
                                               
                                                    

                                            
                                                        
                                                                                          
                                                                     
                                                                
                                                                                                  
                                                 
                                                                                          
                                                                                                                
                                  lead    an 18 month research project involving nine   with    the space to support a significant increase in
                                                                                                  
                                                        
                                         
                                                                    
                                           
                                                                                  
                                                                                                         
                                                             
                   
      ‘We  wanted a pragmatic     sites    around the world, all at different stages of   headcount,    the vast majority to be involved in R&D.
                                               
                                                                                                      
                                                               
                                                                                        
                                                                                                               
                                                         
                                                                                                    
                                                                     

                                            
                                                                                            
                                                            
                                                                     
                                              
                                                      
                                                  
               t
       approach      achieving    space    delivery. The study looked particularly at   DEGW  worked with the NSN leadership in India
                o


                                                                                                   
                                                                                                             
                                                                                           
                                                                                              
                                                                                        
                                                             
                                                                  
                                              
                                                  
                                                                      
                                                      
                                                          
       regional    impact for each of   processes    that had been used by teams prior to   and    local architect, RSP, to apply the global
                     
                            
                       
                                                                                                        
                                                                                   
                                                                                           
                                                                                                      
                                                                                                 
                                                       

                                                   
                                               
                                                              
                                                          
                           
                      
       our  R&D facilities within our   the  formation of NSN and how new processes,     research  findings to the workplace. The key theme
               

                                                                                                       
                                                                                              
                                                                                           

                                                                                                              
                                                                                                          
                                                         
                                                 
                                            
                                                     
                       
       established  global principles.     in particular Agile, were being adopted.     was    support as many of the Agile scrum

                                                                                                        
                                                                                                 

                                                                                o
                                                                               t

                                                                                                    
                                                                                          
                          
       DEGW   delivered on all counts,  The  Agile work process is much faster and     processes    possible at or around the work point,
                      
                                                                                    a
                                                                
                                                                                                              

                                              
                                                                                                       
                                                       
                                                                                                          
                                                                                     s

                                          
                                                                                                 

                                                            

                                                                                                           
                                                                                              
                                                                                          
                      
                  
                                                                       
                                                            
                                                 
                                             
                                                        

       working    with our people   less    planned than traditional R&D processes as   and  so a series of small teleconferencing rooms
                                                                                    
                                                     
                                                                                              
                                                                                                       
                                          
                                                
                                                                                                               
                                                                                                 
                                                                                         
                                                            
                                                                    
                                                                                                          

                                                                                    
                     
            t
       locally    secure business     it involves regular, quick meetings amongst team   and  open gather areas with lots of wall space has
             o


                                                                                             
                                                
                                                                                                  
                                                                                                       
                                                                                                            


                                          n
                                          i
                                                                                          
                                                                 
                                                                                       
                                                        
                                                             
                                                    
                     
       benefits    through innovative   members    their work area using large vertical   been    created with the teams using mobile screens.   
                                                                 
                                                            
                                          o

                                                
                                                       

                                         t
                                                                    
                      
       solutions    applied during the   surfaces    track research work, almost by the   This  has had an enormous impact with early
                            
                                                                                         
                                                                                                      
                                                                                      
                                                                                                          

                                                                                                 
                                                                                   
                                                              
                                  minute,  using sticky notes to renew and   
                                                  
                                                         
                                             

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       development    the R&D                                              indications  including a 15–20% increase in
                        



                                                                                                           
                                                                                              
                                                                                                    
                                  update    progress.
       space  guidelines project’                                          workplace  efficiency and a vast improvement in
                      
                                                                                                 
                                                                                                    


                                                                                                               
                                                                                            
                                                                  
                                               
                                                     
                                                                                                      

                                                             
                                  Any    value to be gained from using space to   communication  within and across departments
                                                         
                                                                                                
                                            
                                                                                             
       Helen  Kaufert­Leyland

                                                    
                                                            
                                             
                                  support    R&D lies with intensifying the interaction   and    teams.
                                                               
                                                
       Global  Head of Workplace
                    

                     
       Solutions,    Nokia Siemens
       Networks  
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