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DIGITAL UPDATES

What does it mean for Kloeckner to be digital? Three years ago, digital meant that
we convinced a big OEM or supplier to start an EDI project or to use our fledgling Part
Manager tool. The present offers us a wide portfolio of ways for us to interface with our
customers from the tried and true of EDI, Part Manager, and Consignment Manager to
the new Kloeckner Assistant and Direct 2.0. The future looks at ways that we improve
the lives and end to end productivity of our suppliers, our customers, and ourselves
by making smart investments in digital tools, training, and infrastructure. Whether it’s
reading PDFs or DXF files, providing mill certificates and bills of ladings to customers
online, or drastically reducing order entry time, the future of our organization hinges on
our ability to provide superior service by leveraging technology.

DIRECT 2.0

IS LAUNCHING

Kloeckner Direct is our transactional digital tool Order History will give customers insights on
thatgives our customers the power to explore their previous purchases, with the promise to
our online stock, view quotes, and place orders. give access to documents, such as order con-
Now in 2020, we’re pushing the envelope of di- firmations, MTRs, and invoices, in the coming
gital transformation as we shift from the Direct months after launching.
you know and love to the new and improved Di-
rect 2.0! Direct 2.0 will be Kloeckner’s first pu- Did you notice we mentioned pricing?! By
blic facing web shop, meaning that a potential providing the customer a price online, account
new customer searching the internet for steel will managers can spend less time quoting C & D
be able to find our Kloeckner web shop and see ranked customers and spend more time building
what products we have to offer. Once a customer meaningful relationships with their most valuable
has been authenticated and is logged in, they will customers.
be able to see inventory levels as well as pricing.
All this is to say Direct 2.0 is in the works to
So what’s going to make Direct 2.0 so great? be the latest and greatest Kloeckner Direct web
Not only will Direct 2.0 be bringing you a more shop experience yet! The new web shop will be
visually appealing user experience than before, piloted in our three Florida locations beginning in
but there will also be some additional key featu- March. Look for updates on Yammer and future
res that will set 2.0 apart from its predecessor. editions of the “Cutting Edge”!

Direct Order functionality will allow customers For more information contact Emily Pilac-
to quickly enter either their very own part num- zynski: epilaczynski@kloecknermetals.com
bers or our Kloeckner SKUs with a piece count
all in one form to easily add several items to their
cart at once.

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