Page 55 - Dale Carnegie Course Catalog

Mentorship: Launching an Initiative
Primary Competency Categories:
Studies show that a powerful way to engage employees, improve performance, and build loyalty is to create a mentoring program. Pairing less experienced workers with tenured workers, for exam- ple, can help keep the lines of communication open, demonstrate an interest in their long-term goals and success, identify opportuni- ties to meet those goals, and assist in succession planning by passing on values, expertise, and experience
At the completion of this module, participants will be able to:
 Define the mentor-learner relationship and the qualities of an effective mentor
 Apply the essentials for launching a successful mentoring initiative
 Use techniques for sustaining success
• Human Resource Management
Manages the process for aligning human capital with or- ganizational goals.
• Initiative
Proactively makes things happen. Evaluates self and oth- ers and takes positive corrective action. Is self- disciplined.
Motivation
Primary Competency Categories:
Leaders respect and value the differences in others. They accept that the only sustainable competitive advantage today is found in their human resources.
At the completion of this module, participants will be able to:
 Examine work environments and identify the current motiva- tion levels
 Identify motivation factors and tools to increase motivation among associates
 Apply Human Relations Principles to build effective relation- ships and commitment levels
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside the organization.
Motivational Leadership
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS
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LEADERS WHO BUILD AMAZING SERVICE
Some leaders are responsible for work environments characterized by a lack of confidence, direction, enthusiasm, and creativity. Motivation and teamwork are minimal, both at the individual and team levels. Other lead- ers excel at creating an organizational environment where their teams feel motivated to achieve ever higher levels of performance and success. Team members are energized by their careers and the work they perform. Teams work collaboratively and creatively to achieve organizational goals.
At the completion of this module, participants will be able to:
 Recognize the leader’s role as a motivator
 Develop greater awareness of the needs that drive people
 Recognize the relationship between expectations and motiva- tion
 Align individual motivations with organizational goals
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their high- est skills and abilities, to achieve desired results.
• Influence
Consistently directs situations and inspires people for an all-win environment.
• Teamwork
Organizes work tasks, people, and resources to deliver most effectively on organization goals.