Page 56 - Dale Carnegie Course Catalog
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Negotiations: A Human Relations Approach
Primary Competency Categories:
The dynamic nature of professional relationships today requires you to be at your best in assuring you give, and receive, value in every interaction. Such ability is not left to chance. Rather, it is critical that you professionally approach your responsibilities in such a way as to achieve a mutually beneficial outcome that can prepare everyone for long-term success.
At the completion of this module, participants will be able to:
Assess their negotiation skills
Identify qualities of successful negotiators
Generate all-win outcomes through planning and preparation
Apply negotiation approaches to achieve mutually beneficial results
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization.
• Adaptability
Open-minded to new ideas. Demonstrates flexibility when faced with changes in work expectations and environ- ment. Responds to situations while maintaining a posi- tive attitude.
• Results Oriented
Passionate about winning. Dedicated to achieving all-win solutions to situations.
Network through Community Primary Competency Categories:
Networking through community service has an added value of bene- fitting others. Not only are you meeting people who are potentially valuable connections for you in your career, you can take satisfac- tion in knowing that someone in the community is better off for our efforts. You can achieve many of the same positive outcomes with community service as with other forms of networking, and obtain the added satisfaction of knowing that you have unselfishly given your
At the completion of this module, participants will be able to:
Find your personal mission
Expand your circle of influence
Turn connections into relationships
• Values
Guided by a personal code of ethics. Demonstrates a strong sense of integrity by working in accordance with their personal values.
• External Awareness
Sees things from multiple points of view. Is mindful of how actions impact others.
Network to Build Business Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS
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LEADERS WHO BUILD AMAZING SERVICE
It has become accepted wisdom that six contacts are all that sep- arate you from anyone else in the world. The proliferation of so- cial and business contact groups and the rapid growth of on-line contact networks speak to the average person’s need to be con- nected.
At the completion of this module, participants will be able to:
Choose the most appropriate groups to develop contacts
Utilize the secret to name remembering
Build on contacts for mutual benefit
• Professionalism
Projects an image of maturity and integrity that creates credibility.
• Influence
Consistently directs situations and inspires people for an all-win environment.
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization
