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Information Classification: Internal Use
Ipsos Book of Policies & Procedures
Operations Managers are responsible for ensuring that information in relation with
respondents are retained and destroyed according to ESOMAR standards, applicable
local laws for Personal Data and this policy.
Business Unit Managers are responsible for ensuring that information relating to their
business units is retained and destroyed according to this policy. This includes ensuring
study and project teams within their business units comply with this policy where
Study/Project Managers have left the Business Unit.
Chief Financial Officers are responsible for ensuring that:
o Financial information is retained in compliance with relevant national and
international legal and regulatory requirements.
o The required authorization of changes to the retention and destruction of financial
records and information is provided.
o An Annual Review of information retention and destruction is carried out.
Human Resources Directors are responsible for ensuring that:
o Information held regarding staff, interviewers and other workers is retained in
compliance with relevant national and international legal and regulatory
requirements.
o The required authorization of changes to the retention and destruction of Personnel
records and information is provided.
o An Annual Review of information retention and destruction is carried out.
3.3 Violation
Violation of this policy may result in disciplinary action. This may include termination for breach of
employment contract in case of employees and temporaries; termination for breach of services
agreement in the case of contractors or consultants; and dismissal for interns and volunteers.
4.0 Information Classification and Labelling Policy
4.1 Information Classification Policy
Based on its value, legal requirements, sensitivity, and criticality to the organization, Ipsos
information has been classified and labeled as:
- Strictly confidential information contains sensitive and very important information to our
business, not designated to the public or unauthorized persons and whose unauthorized
disclosure could be very prejudicial to business continuity. This type of information can only be
access by Ipsos employee on a need to know basis. It includes but not limited to:
o Any Information provided by Clients which is not in public domain,
o Study Results and Panel / Research Data,
o Information on the type of research projects conducted by client,
o All Personal Data,
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