Page 15 - Global Booklet Support_Neat

*Internal Only*

Source/HD Bulletin #: HDFAB Customer Support
Division/Category: CSJI-Data Entry in Proper Case
Issued/Version: 5/11/2015 Active

Data Entry in Proper Case

Responsibility:
Customer Support

Purpose:
To have a standard for data entry in SAP and Salesforce
Policy:
All text entered into SAP and Salesforce is to be entered in proper case. This means that first and last names are to
be capitalized and the first letter of each word in the string is capitalized and the other characters are lowercase.

Examples:

Correct Sidemark: John Smith
Incorrect Sidemark: john Smith or JOHN SMITH

Correct Internal Text where the Original Order Number was entered into HDRQC:
5/11/2016 Dealer needs install brackets. They were missing when the order was received. Kim
Cooley TUK 8:06

Correct Internal Text where the Original Order Number was not entered into HDRQC:
5/11/2016 Orig Order 3931482. Dealer needs install brackets. They were missing when the order was
received. Kim Cooley TUK 8:06
Incorrect Internal Text:
5/02/2014 PARTS, ORIG ORDER # 3931482. DEALER NEEDS INSTALL BRACKETS.

CSJI-Rush Order Process For further assistance contact your Customer Support Manager Page 1 of 1