Page 5 - A-MAX gPlex User Manual

Step 2: Select product. You may keep Reference ID box blank or type in reference ID if any (Fig 4). Do NOT
press the Start Session button yet.

Step 3: (Default i.e. Automatic Payment Mode)
a. Under Automatic Payment Mode (default mode) the Agent MUST be on call session with the
customer before pressing Start Session button (Fig 4).
b. While in call session the Agent should press ‘Start Session’ button (Fig 4). This will open the
Payment Form as in Fig 5:
Fig 5.

c. You will see an authorization Code on the top right hand side of the page. This code
will remain visible for 15 seconds only. Within this time key-in or type the
Authorization Code in your Agent Phone Set. This will change the status to Ready
mode as shown in Fig 6 below. Note: You MUST be in READY mode to start entering
credit card information.
Fig 6.

Ready

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