Page 9 - A-MAX gPlex User Manual

4.c. Stop and Resume Call Recording: Using your IP Phone set simply key in *9 to Stop
recording and *7 to resume recording.

Note: Every call will have call record but there will be NO call recording from the time *9 is keyed

in until *7 is keyed in using the Agent's IP phone. Example: Call_begin xxxxxx *9 my
card number is 4222333344445555 *7 yyyyyyyy Call_End. The call record will be:

Call_begin xxxxxx yyyyyyyy Call_End.

Step 5:
In the authorization window enter your notes on the payment (if any) and then press Submit button.

Fig 10.

Payment log
From time-to-time an Agent may check payment/transactions. To do so click the link Payment Log on the
menu bar (see Fig 11 below).

Fig 11 Secure payment /transaction log

Click

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