Page 27 - DDS Annual Report FY 2019

AGENCY STRUCTURE DDS

ANNUAL
REPORT
2019

Office of Investigative Services (OIS)

The Office of Investigative Services (OIS) employs a staff of 16
P.O.S.T. certified law enforcement officers, an office manager,
three investigative assistants, and three additional clerical
personnel who focus on the investigation of allegations of
driver’s license fraud and misconduct by the DDS’ employees.
They also conduct background checks on applicants for
employment and customers seeking credentials in some
programs regulated by the DDS.

As depicted in the graph below, the DDS continues its fight to
ensure the security and integrity of Georgia’s license issuance
process. Our investigators collaborate with federal, state and
local law enforcement agencies in the interdiction of crimes
relating to identity theft, fraud, forgery, and other crimes.
These efforts included over 7,800 instances in which the DDS
provided information to outside law enforcement agencies to
further their investigations. OIS is responsible for the agency’s
Emergency Response Plan (ERP) including providing Active
Shooter Training for all Team Members. The unit coordinates
emergency drills at HQ and locations throughout the state.

Investigation Types - FY 2019

15

782 919

n Background Checks
n Fraud Cases
n Internal Affairs Cases

FY 2019 ANNUAL REPORT 27