Page 24 - Revised DDS_FYAnnualReport2021 Board Corrections

AGENCY STRUCTURE

OFFICE OF INVESTIGATIVE SERVICES (OIS)

The Office of Investigative Services (OIS) employs
a staff of 15 P.O.S.T. certified law enforcement
officers, an office manager, and three investigative
assistants and an Intelligence Analyst, who focus
on the investigation of allegations of driver’s license
fraud and misconduct by the DDS’ employees. They
also conduct background checks on applicants for
employment and customers seeking credentials in
some programs regulated by the DDS.
As depicted in the graph to the right, the DDS
continues its fight to ensure the security and
integrity of Georgia’s license issuance process. Our Investigation Types - FY2021
investigators collaborate with federal, state and 9 n Background Checks
local law enforcement agencies in the interdiction of n Fraud Cases
crimes relating to identity theft, fraud, forgery, and n Internal Affairs Cases
other crimes.
These efforts included over 6,500 instances in
which the DDS provided information to outside law
enforcement agencies to further their investigations. 559 626
OIS is responsible for the agency’s Emergency
Response Plan (ERP) including providing Active
Shooter Training for all team members. The unit
coordinates emergency drills at HQ and locations
throughout the state.

Our investigators collaborate
with federal, state and local law
enforcement agencies in the

interdiction of crimes relating to
identity theft, fraud, forgery, and
other crimes.

24 GEORGIA DEPARTMENT OF DRIVER SERVICES