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COMPUTER SYSTEM SERVICING NC II - CBLM
6. When a communicator's words cannot communicate the desired meaning to
another person unless the listener or reader has had some experience with
the objects or concepts to which these words refer. What factor of barrier to
communication is this?
a. Lack of common experience
b. Overuse of Abstractions
c. Interference
7. A barrier to communication which also made up of factors that are outside the
direct control of the sender/encoder such as; physiological, environmental,
and psychological.
a. Lack of common experience
b. Overuse of Abstractions
c. Interference
8. A basic method of communication which tends to be more formal than
speaking.
a. Listening
b. Writing
c. Reading
9. Simply refers to the travel of sound through the ears to the brain without effort
for the listeners.
a. Hearing
b. Listening
c. Reading
10. Which of the choices below is considered a benefit of effective
communication?
a. Satisfaction and success in life
b. Personal disappointment
c. Wasting energy and time on frustration and dramas
Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 34 of
City CATION SYSTEM Mario Elmer B. Revision #___ 115
SERVICING NC II Tolo