Page 30 - MarTol

COMPUTER SYSTEM SERVICING NC II - CBLM

Basic Communication Skills

The four basic methods of communication in everyday life are: listening,
speaking, reading and writing.

Effective Listening and Speaking
In today‘s changing world, listening and speaking play significant roles
because the first contact between ourselves and others is established through this
two-way process.
Listening and hearing are not the same. Hearing is simply the travel of sound
through the ears to the brain without effort for the listeners; listening involves a
reaction of the brain to the sounds waves. Another way of expressing this difference
is to say that listening has a purpose. Different purposes in listening imply different
kinds of listening.
Among the linguistic skills, speaking developed alongside listening. Learning
to speak well is an asset. Since most of us talk much more than we write, we are
judged more than by our speech than by our writing.

Reading
A third communication skill after listening and speaking is reading. People
read for many different reasons and in many different ways. One reason for reading
is to find specific information, which is called scanning. Another, is for meaning and
absorption of information or which is called active reading.

Writing
Writing tends to be more formal than speaking. Writing can be group into
three kinds according to style: formal, informal-public, and casual.
 Formal style is used for writing letters to the government officials,
speeches, articles for newsletter and magazines, school assignments,
long reports and formal compositions.
 Informal-public style is used in public communication, not private
communication; we use it when we want to sound informal, not formal.
 Casual style is used in writing to friends, to classmates, and in jotting
down notes to family members.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 29 of
City CATION SYSTEM Mario Elmer B. Revision #___ 115
SERVICING NC II Tolo