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COMPUTER SYSTEM SERVICING NC II - CBLM




                       Overuse  of  Abstractions.  Abstractions  are  words  that  are  general  rather
                       than specific. Concrete words or terms refer to objects that people can relate
                       directly to their experiences. They specify an idea that can be perceived or a
                       thing  that  can  be  visualized.  Abstract  words,  on  the  other  hand,  stand  for
                       ideas that cannot be directly experienced, things that do not call forth mental
                       images in the minds of the students.























                       Interference. Barriers to effective communication are usually under the direct
                       control  of  the  sender/encoder.  However,  interference  is  made  up  of  factors
                       that  are  outside  the  direct  control  of  the  sender/encoder:  physiological,
                       environmental,  and  psychological  interference.  To  communicate  effectively,
                       the sender should consider the effects of these factors.

                       Psychological interference is any biological problem that may inhibit symbol
               reception,  such  as  hearing  loss,  injury  or  physical  illness.  These,  and  other
               physiological  factors,  can  inhibit  communication  because  the  student  is  not
               comfortable.

                       Environmental  interference  is  caused  by  external  physical  conditions.  One
               example of this is the noise level found in many light aircraft. Noise not only impairs
               the communication process, but also can result in long- term damage to hearing.

                       Psychological  interference  is  a  product  of  how  the  sender  and  the  receiver
               feel at the time the communication process is occurring. If either sender or receiver
               is not committed to the communication process, communication is impaired. Fear of
               the situation or mistrust between the sender and receiver could severely inhibit the
               flow of information.





                                                             Date Developed:
                          SECTOR         ELECTRONICS                             Document No.
                                                               May 04, 2020
              RTC                                                                Issued by:
          ZAMBOANGA       QUALIFI-         COMPUTER          Developed By:                         Page 31 of
               City       CATION             SYSTEM           Mario Elmer B.     Revision #___     115
                                        SERVICING NC II             Tolo
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