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COMPUTER SYSTEM SERVICING NC II - CBLM




               Communication Systems
                     Downward communication. Communication flows from the superiors to its
                       subordinates.
                     Upward communication. The communication flows from the subordinates to
                       its superiors.
                     Lateral  communication.  Communication  flows  from  functional  areas  at  a
                       given level of the organization or hospital.
                     Diagonal communication. The communication flows from a subordinate of a
                       certain level to the superior of another level and vice versa.
                     Grapevine.  It  stretches  throughout  the  organization  in  all  directions
                       irrespective of authority.

               Benefits of effective communication:
                         Rewarding and harmonious relationships with others
                         Easily build rapport with clients, customers, friends, new acquaintances
                         Getting what you want
                         More time for yourself and others
                         Satisfaction and success in life

               Failing to communicate effectively:
                   It is often our failure to communicate effectively that leads to:
                         Professional setbacks
                         Personal disappointment
                         Breakdown of important relationships
                         Wasting energy and time on frustration and dramas
                         Not reaching our full potential

















                                                             Date Developed:
                          SECTOR         ELECTRONICS                             Document No.
                                                               May 04, 2020
              RTC                                                                Issued by:
          ZAMBOANGA       QUALIFI-         COMPUTER          Developed By:                         Page 32 of
               City       CATION             SYSTEM           Mario Elmer B.     Revision #___     115
                                        SERVICING NC II             Tolo
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