Page 43 - Grand Travel - Demo Prototype-RayD
P. 43
Grand Travel Demo
Welcome to Engage
“Welcome to Engage Digital. Engage Digital allows your agents to interact with your customers
across all digital channels providing a true omni-channel digital experience. Customers can
communicate with you using their medium of choice be it Facebook, Twitter, Instagram,
YouTube or other social channel. Customers can also use webchat or email.
We’ll demonstrate how this works as well as some key Engage features using both Twitter and
web chat.”
Author: Alain Mowad Page 43 of 73
