Page 23 - India's 10 Best Tour Arranging Companies For 2019
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values’ is the most apt way to However, the marketing activities traveller never seen or experienced
define Ms. Unaiza Khan - the for promotion of India tourism before. Many of these experiences
Founder of Alluring India Tour. globally need to be channelized are ‘life-altering’!
She comes from the humble and towards the right markets to ensure Alluring India Tour is a mid-sized
holy town of Varanasi in Uttar maximum ROI on the marketing set-up which gives us leverage over
Pradesh. After completing her spent. corporate giants in the industry,
graduation from the prestigious Another major challenge that in terms of highly personalized
Banaras Hindu University, she impacts our industry is negative services and thus having a large
pursued her post graduation studies journalism. While other Asian chunk of our business coming
in Management from Xavier’s, countries like Malaysia, Thailand, from repeat and recommendation
Mumbai. Starting her career at Vietnam etc. have their own share clientele. We take pride in being
the age of 21, as a Management of problems and crime rate; it is avid believers and practitioners of
Consultant for SMEs in India, she India which is perceived as being our tourism slogan ‘Atithi Devo
worked in varied industries like highly unsafe on the global front, Bhav’. Today 68% - 70% of our
healthcare, education, real estate, especially for women. With an businesses coming from repeat
FMCG, Industrial Equipments etc. uprise in use of social media and guests and recommendation is a
Being born and brought up among negative publicity, the very essence proof of the high level of ‘trust’
the inbound tourism fraternity of of our country that attracted that our guests have in us. Once a
Northern India and having travelled tourism i.e. ‘our culture’ can no guest travels with us, they become
across the country from a very longer succeed to woo a discerning our friends and family. Our ethos
young age, she was soon lured traveller. India has a lot of reliable and work culture of keeping our
towards the travel industry. travel companies that not only guests comfort and safety above
The transformation has just ensure utmost safety of their guests our profits has helped us sustain
begun but also provide an excellent our business and reputation over
The Indian inbound tourism travel experience. However, their the past decade.
industry has seen considerable businesses are highly impacted by With our focus on offering high
growth in the past few decades. the negative journalism portraying quality tours, we are the pioneers
Several measures are being India as unsafe and inhumane on in inbound leisure tourism industry
taken by the Indian Ministry of the global front. This not only to have adopted a ‘Six Sigma, way
Tourism and dynamic associations tarnishes the country’s image of life’ to achieve breakthrough
like IATO, PATA, TAAI etc. to but also demotivates prospective accuracy levels in operations. We
bring progressive reforms in the travellers from considering India allocate a part of our resources
industry. However, one of the for their leisure trip. towards research and development
crucial aspects we need to address Reflection of Excellence that is paving way for use of AI
is increasing our focus towards Most of the luxury tour operators to enhance customer experience
the ‘quality’ of tourism in our in India are foreign companies and simplify tour planning for our
country. In my personal opinion, and there are very few India based clients.
evaluating the growth of tourism DMCs like us in Mumbai. In The Buzz of Happy Clients
merely in terms of numbers and terms of our unique tours, we do
revenues is being short sighted. not have any direct competition. Over a decade of experience in
We need to look at a plan of We are India’s one and only the tourism industry helps us
action focussing on enhancing organization to introduce unique to understand the needs of our
the ‘quality’ of our inbound theme based Copyrighted tours. travellers better. We customize
tourism and sustenance of that These tours offer an experience their tour itineraries as per their
quality along with our resources & perspective to a traveller that preferences and expectations. Our
in the long run. We require better cannot be found anywhere else in guests know that they will get
governance and regulations for the world. For instance, one of our true ‘value’ for their money when
classifications of hotels, standards core Copyrighted Tour ‘A Princess’ they travel with us and are always
of transportation and certifications Diary’ focuses on changing happy because their tour is tailor
of travel companies and guides. perceptions about Indian women on made as per their interests and are
India has come a long way in the global front. It narrates sagas not forced to visit or see any site
inbound tourism from being the of the valour, charisma, dynamism or activity which does not interest
‘land of snake charmers’ to a ‘land of Indian women in history & them. For instance every program
of Royalty’ with its palaces and until today! We are coming up is different as it is exclusive to the
opulent hotels that are today ranked with several such unique tours needs of a particular traveller.
among the top hotels in the world. which provide a ‘perspective’ to a An established network of
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