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STARTER KIT | HK-Material Custodian


               Task 8: Prepares monthly report on mini-bar consumptions, distribution and discrepancy
                         OPERATING PROCEDURES                                  STANDARD(S)

                1.  Require room boy to filled-up mini-bar requisition   All mini-bar items are accounted for.
                    form.

                2.  Check and balance with PMS report.

                3.  Do not distribute if with discrepancy.

                4.  If no discrepancy, start distribution.


               Task 9: Monitor Housekeeping Key control
                         OPERATING PROCEDURES                                 STANDARD(S)

                1.   Retrieved all room boy’s key and require them to sign  No incidence of missing and lost keys.
                     in logbook.

                2.   All retrieved guest room keys are surrendered in
                     Front Office department while office keys are kept by
                     MC.


               Task 10: Secure Lost and Found items
                         OPERATING PROCEDURES                                 STANDARD(S)

                1.    Required Founder to fill up lost and found form duly  No incidence of missing lost and found.
                      signed by EH/HS rooms.

                2.    Record all lost and found items in Lost and Found
                      Logbook.

                3.    Stored lost and found items.

                4.    Organized lost and found items per classification.

                5.    All valuables must be turnover to EH for safety
                      keeping in SDB.


               Task 10: Distribute Lost and Found items
                         OPERATING PROCEDURES                                  STANDARD(S)

                1.  Prepare monitoring of lost and found due date:   No incidence of lost and found is not distributed on time.
                    1.1   Foods – 24 hours
                    1.2   Non-valuable – 3 months
                    1.3   Valuable (cash/jewelries) – 6 months

                2.  Required founder to signed lost and found logbook
                        and form.


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