Page 50 - How to Sell Cloud Services for Resellers - HSCR
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Engaging with Business Decision Makers

Operations     Pain Points    Questions                               Implications
  Director
            Employee          1. How long does it take your IT        Operations Directors are
            Productivity and       department to roll out new         constantly trying to improve
            Asset                  productivity applications?         team productivity and
            Management                                                sweating the assets of the
                              2. Which business processes could       business.
                                   be improved through closer         Often the tools they need to
                                   collaboration among your           support key business
                                   employees?                         processes involve
                                                                      compelling business cases
                              3. What are your plans for improving    to justify Capex for IT.
                                   productivity through automation    Make Ops Directors aware
                                   of your priority business          of how they can have IT
                                   processes?                         delivered as a service and
                                                                      avoid making a difficult
                              4. How do you measure the return        Capex case.
                                   on assets for your part of the
                                   business?

                              5. What improvements could be
                                   made in tracking assets more
                                   effectively?

                              6. What communications tools or
                                   applications do you believe could
                                   improve asset performance?
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