Page 50 - How to Sell Cloud Services for Resellers - HSCR
P. 50
Engaging with Business Decision Makers
Operations Pain Points Questions Implications
Director
Employee 1. How long does it take your IT Operations Directors are
Productivity and department to roll out new constantly trying to improve
Asset productivity applications? team productivity and
Management sweating the assets of the
2. Which business processes could business.
be improved through closer Often the tools they need to
collaboration among your support key business
employees? processes involve
compelling business cases
3. What are your plans for improving to justify Capex for IT.
productivity through automation Make Ops Directors aware
of your priority business of how they can have IT
processes? delivered as a service and
avoid making a difficult
4. How do you measure the return Capex case.
on assets for your part of the
business?
5. What improvements could be
made in tracking assets more
effectively?
6. What communications tools or
applications do you believe could
improve asset performance?