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CEO SpeedofInnovation Key Buyers CFO
Use the best processes CIO EmpowertheBusiness Prudence
WorkforceProductivity Deliver the best tools Financial best practice
Attract & retain best ImproveAgility ReduceBusiness Risk
employees, keep
productive & happy Achieve best productivity Financial best practice
OperationalEffectiveness OperateEfficiently Compliance
Deliver the best results Reduce complexity, Ensure compliance
at the best cost deliver results at best cost with regulation etc
Sales, Project Management, Training, Product Director oMfaCnaalglImeCprreoUovnCinftBgeCuoryraegOrallnpiCzaeteiroannattileocronmsmunicIaTtionDs irector
Management, Customer Service / Support, General
Business Development, Marketing / Press
LOB Relations, Finance / Chief TechnoloDgeyploOymfefinct eflerxibility & enabling mobile users
Investor Relations, Chief InformatiSoencurOity,ffinicteerorp/eITrability & investment protection
Human Resources
Corporate Communications Director DesktopBuyer
PROCESS, PROCESS, PROCESS VP of Customer CMaairnetaining desktop end-user experience
Efficiency and Effectiveness!
VP of CEaussy/tCoomst eeffrecStivee rinvteicgreatsion into existing (MS)
Chief Einxfpraestrruiectnurcee Officer
Limit support costs & mobility/alternative devices & cloud
apps ContactCenterBuyer
Uptime, scalability, interoperability, integration & security
Balancing cost and customer service (efficiency vs.
effectiveness)
Flexibility to add new tools/channels
