Page 193 - BV-BC 4 days

Requirements Analysis

• Operational Benefits: The purpose of defining outcomes is to maximize IT asset
utilization

• Technology Innovation Benefits: The purpose of defining outcomes is to
maximize ROI on IT investment

• Operational Outcomes include: Standardized tools and processes, increased
automation and increased infrastructure resiliency

• Critical Success Factors (CSFs) are components of a project that are required in
order to attain success

• CSFs should define what must happen in order to attain success

• CSFs are determined by the business decision maker and in turn determine the
project’s outcomes