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Requirements Analysis

• In order to define pain points when more than one department is involved you
must prioritise the needs and opportunities across all departments

• Understand the customer’s go-to-market strategy early on in the engagement

• A Technology Gap Analysis compares the customer’s current “As-Is” technology
with Cisco’s “To-Be” solutions and services to determine technology gaps

• Prioritization and ranking into order of problems is essential in order to allocate
resource to those with the highest impact

• Identifying business case dependencies helps to communicate decisions or
actions which must be satisfied in order for the business case to be fulfilled

• To be able to judge the effectiveness of a solution, document benefits and risks
associated with the business