Page 196 - BV-BC 4 days
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Staff redirected to Needs not clearly Agree
other projects communicated on problem
statement
“Wishbone” Root Staff supporting Changing
Cause Analysis existing systems priorities Projects are late
and over budget
Work on process Needs not
improvement projects understood Identify major
causal
Brainstorm Too many bugs Software bigger factors
root found in test than expected
causes
Design bugs Complexity greater
found in test than expected
Low
productivity
