Page 14 - HCS for Account Managers

Supporting Student Notes:

Customers tell us there are several reasons driving them to move to collaboration as a service from the cloud, leading
with the need to reduce complexity and costs, including:

• Ability to deliver a consistent experience and set of capabilities to users, locally or throughout the world (everywhere)
• Strong desire to deliver broad collaboration capabilities but a self recognized inability to deliver due to lack of IT

resources
• Shift in financial model moving from CapEx to OpEx and pay per use
• Trapped in older legacy and disparate infrastructure
• Need for speed and business agility