Page 65 - HCS for Account Managers
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What to Listen Out For...
Technology Initiatives, Trigger Points and Pain Points
Pain Points: Initiatives:
• Budget Constraints • Technology Renewal/Refresh
• Expansion/contraction of the company - • Requirement to deliver new capabilities - mobility,
footprint/number of users video, BYOD
• IT under Pressure to Support Business • Technology vendor consolidation
• High IT Capex/Reduce Opex • Integration Projects
• Ageing/Disparate Infrastructure • Any Cloud Initiative
• Lack of Staff/Skills/Time
• Strict SLAs
• Demand for 24x7 Availability/DR
