Page 77 - Partner Business Transformation Workshop Refresh
P. 77

Sales compensation - a critical success factor!

Compensation Plan Tactics                     Key Considerations

Consider paying commissions on total          • Requires working capital to offset future customer payments
contract value upfront
                                              • Effective way to have sales and service delivery teams stay focused on Cloud sales
Pay sales bonus for Cloud deals               • Provides short term rewards to sales teams

Offer accelerators for closing multi-year     • This tactic can help offset the “wait time” to commission on recurring revenue deals
deals
                                              • This can keep the sales team engaged with customers to ensure your organization
Offer annual incentives for renewal targets     maintains the retention revenue and operates at a 90% renewal rate

Consider paying incentives for new            • Allows sales teams to generate short term commission payments in support of long
customer contracts                              term company objectives
CRITICAL – Define future year recurring
revenue compensation                          • Future year commission payments policies regarding ownership and transfer need
• Allow sales reps to create a “book of         to be put in place from the beginning

   business” like an insurance agent          • Future year commission payments are treated like an existing book of business, not
                                                unlike an insurance agency
• Pay sales reps for the first several years
                                              • Some partners are treating this like maintenance contracts (and not paying
                                                commission) or paying commissions for the first several years
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