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Creating Business Impact Questions

                                                 Around their Business Goals and Objectives

With specific regard to your department or function, to what extent would
our Cloud Services:

Financial                                   Tactical

• Cost Efficiencies                         • Improve BC and DR?
• Profitability/margin growth               • Improve company's ability to
• Organic revenue growth
• Cost Efficiencies                           meet compliance regs
                                            • Improve incident

                                              management
                                            • Improve feature flexibility

Operational                                 Strategic

               • Resource Effectiveness                   • Faster deployment and
               • Global acceleration                         accessibility
               • Standard Services for all
                                                          • Increase market share
                  Employees                               • Acceleration of business
               • Increase Productivity
               • Optimize business process                   strategy
               • Enhance agent operations                 • Improve brand awareness
                                                          • Proactive customer care
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