Page 26 - Yacht Crew Talent Acquisition Framework

Crafting Effective Questions
179. Reflect Goals and Values:
Ensure that the feedback questions reflect the yacht's goals, values, and desired competencies for crew members.
180. Clear Language:
Use clear and concise language, avoiding jargon or technical terms that might be confusing.
181. Question Types:
Include a mix of open-ended questions (allowing for detailed responses) and closed-ended questions (with rating scales or multiple-choice options).
182. Holistic View:
Design questions to provide a well-rounded view of the individual's performance, behaviour, and contributions to the team.
183. Unbiased Feedback:
Avoid leading questions that might influence the respondent's answers.
184. Test Questions:
Test the questions for clarity and understanding before distributing the questionnaire.
Communicating the Process
185. Explain Purpose:
Explain the purpose and benefits of the 360-degree feedback process to all crew members, emphasising its role in personal and professional development.
186. Assure Confidentiality:
Reassure participants that their feedback will be kept confidential and used constructively.
187. Process and Timeline:
Clearly communicate the feedback process and timeline to all involved parties.
188. Address Concerns:
Address any concerns or questions that crew members have about the process.
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