Page 33 - Yacht Crew Talent Acquisition Framework

CONFLICT RESOLUTION
Turning disagreements into harmony In this section:
● Early Identification
● Preliminary Analysis
● Facilitated Discussion
● Mediation
● Resolution Strategies
● Documentation
● Post-Conflict Monitoring
● Continuous Training
● Review & Improvement
Early Identification
240. Open-Door Policy:
Encourage an open-door policy where crew members feel comfortable discussing concerns or disagreements with their HOD or Captain.
241. Monitor Behaviour:
Monitor changes in crew member behaviour or performance that might indicate underlying tensions or conflicts.
242. Regular Meetings:
Organise regular team meetings to address any potential conflicts or issues proactively.
243. Stay Interviews:
Conduct regular stay interviews to identify any underlying concerns or sources of conflict.
Preliminary Analysis 244. Identify Parties:
Identify the primary parties involved in the conflict.
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